The order that has not been delivered shall be allowed with a full refund. The customer would be eligible for no refund on completed orders.
We, Diego Music Promotions, allow partial refunds for not fully completed orders. But the customer should provide valid proof to us. In some instances, we issue the partial refund for the rest of the promotion yet to be completed.
We do not refund unethical orders that violate our terms and conditions. Diego Music Promotions will cancel the orders mentioned above and Diego Music Promotions or https://diegomusicpromotions.com will not be liable to pay any refund.
FEEDBACKS AND REVIEWS
- please send us an email at : [email protected], for us to convey your feedbacks and reviews. We would respond you within 1 business days.
- we suppose customer’s feedback as a higher accomplishment of our business to enhance and measure the quality of our products and services.
HOW CAN YOU CLAIM A REFUND?
It is not that complicated. You can claim your refund by sending us an email, calling, or texting us at the customer care WhatsApp number.
- Refund Request Email: [email protected]
- Contact No: +94 78 2502016 (WhatsApp Only)
- The customer has to wait until the end of the promotion process before requesting a refund. It will take a maximum of 4-5 days from the purchase date.
- The refund process will take about 2-7 working days from the confirmation of refund to complete a refund process.
METHOD OF REFUND
- Credit/Debit Card: Diego Music Promotions will refund you to the same card you used to purchase.(It will take a maximum of 4-7)
- PayPal: Diego Music Promotions will refund you to the same PayPal account you used to purchase.
If you have any questions concerning our return policy, please contact us at [email protected] We will respond to you as soon as possible